Scaled Agile Framework (SAFe) Scrum Master Practice Test

During which event can Scrum Masters/Team Coaches escalate ART-level impediments?

1. Daily Standup

2. Retrospective

3. Coach Sync

4. Iteration Planning

The correct answer is: Coach Sync

The correct event for Scrum Masters or Team Coaches to escalate Agile Release Train (ART)-level impediments is the Coach Sync. This is a dedicated event in the SAFe framework designed for Scrum Masters, Team Coaches, and other leaders at the train level to share insights, challenges, and best practices. During the Coach Sync, participants have the opportunity to collaboratively discuss impediments that affect multiple teams or the entire ART. This allows for visibility and collective problem-solving, ensuring that challenges are addressed at the appropriate level and can be escalated to leadership if necessary. In contrast, while the Daily Standup primarily focuses on team-level progress and obstacles, it is not meant for escalating larger ART-level issues. The Retrospective is a reflective session for the team to consider what went well and what can be improved in their processes, generally focusing on team-specific impediments rather than broader ART challenges. Similarly, Iteration Planning is focused on the upcoming iteration and ensuring that the team has a clear plan for what they will accomplish, rather than addressing larger-scale impediments that affect multiple teams. Therefore, the Coach Sync is the most appropriate setting for such escalations.