Scaled Agile Framework (SAFe) Scrum Master Practice Test

In what scenario should a Scrum Master intervene during a Sprint?

1. When team members disagree on technical approaches

2. When external stakeholders push for feature changes

3. When the team is blocked by impediments that are not being addressed

4. When the team requests a change in workload

The correct answer is: When the team is blocked by impediments that are not being addressed

The scenario in which a Scrum Master should intervene during a Sprint is when the team is blocked by impediments that are not being addressed. In the Scrum framework, one of the primary responsibilities of the Scrum Master is to facilitate the team’s progress by removing obstacles that hinder their workflow. When team members encounter impediments—such as resource shortages, process inefficiencies, or external dependencies that inhibit their ability to progress—the Scrum Master should take action to help resolve these issues promptly. This support enables the team to maintain momentum and ultimately deliver the Sprint Goals effectively. Addressing blockages is crucial because any delay can lead to decreased productivity and potential risks to the project's timeline and quality. By stepping in to resolve these impediments, the Scrum Master ensures that the team continues to move forward and adhere to their commitments. In contrast, scenarios such as team disagreements on technical approaches, external stakeholder pressures for feature changes, or a team-requested change in workload may not immediately necessitate the Scrum Master's intervention. These situations may require facilitation or negotiation skills, but they do not typically represent direct impediments to the team’s ability to deliver on their current Sprint work. Thus, the priority should be given to resolving true blockers first and foremost.