Scaled Agile Framework (SAFe) Scrum Master Practice Test

What should a Scrum Master/Team Coach do to support team self-organization?

1. Directly assign all tasks

2. Encourage team decision-making

3. Conduct all meetings

4. Manage team conflicts personally

The correct answer is: Encourage team decision-making

The most effective way for a Scrum Master or Team Coach to support team self-organization is to encourage team decision-making. This practice empowers team members to take ownership of their work and cultivate a sense of responsibility. When team members are encouraged to participate in decision-making processes, it fosters trust, improves communication, and promotes collaboration within the team. They feel more engaged and invested in their tasks, leading to higher motivation and accountability. Supporting self-organization aligns with the Agile principles of fostering an environment where teams can self-manage and adapt to changes efficiently. Providing teams with the autonomy to make decisions also helps them to learn and grow, as they navigate challenges collectively and find solutions that work best for them. This approach enhances team dynamics and ultimately leads to a more effective and resilient team. In contrast, directly assigning all tasks, conducting all meetings, or managing conflicts personally diminishes the team's ability to self-organize. When a Scrum Master takes over these responsibilities, it can lead to dependency on the Scrum Master rather than encouraging the team to learn how to work independently and collaboratively.